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Empowering Competitive Advantage
Bridging the Disconnect
Downsizing and Outsourcing
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activities adoption alliance analysis automated become benefits business functions business process redesign business process reengineering Chapter client/server communications companies company's competitive advantage complex computer network computer systems computer technology concept corporate costs created cyberspace data processing database decision support system departments detailed disconnect discussed downsizing electronic employees end-users enterprise model example executive Executive information systems expert systems firms flexible groupware hardware and software HISS important improve increased increasingly industry information systems plan information technology integration involved mainframe mainframe computers management by wire management information system managerial manufacturing minicomputer operations organizational outsourcing personnel potential problems programming Reading reap relationship requirements result role senior skills software agents specific staff strategic structure success supplier systems development systems development lifecycle technical teleworking tion users value chain vendor virtual organization virtual reality whilst