Manager's Handbook: Everything You Need to Know about how Business and Management Work

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Robert Heller
DK Pub., 2002 - Business & Economics - 256 pages
Everything you need to know about working in business and management. From reading a balance sheet to leading a high-performance team, the Manager's Handbook provides all the information you need for managing effectively. A Comprehensive guide to learning key management skills, understanding core business concepts, and planning a successful career, Manager's Handbook is both an introduction for new managers and an up-to-date reference for experienced managers and those working in small businesses. From understanding business finance, the impact of new technology, and the roles of sales and marketing to learning to communicate effectively, manage change, and work with international colleagues and customers, this book is an essential guide to all-around management knowledge and excellence. Each contributor to the Manager's Handbook is an expert in their field, bringing hands-on experience and an extensive range and depth of knowledge to other managers. A Business Directory provides an invaluable resource of principal management organizations and institutions.

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London New York Munich Contributors 6 Introduction
Senior Art Editor Sarah Cowley
DTP Designer Rajen Shah Skills 18 Creating Your Personal Profile

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About the author (2002)

Robert Heller is a leading authority in the world of management consultancy. He was the founding editor of Management Today, and, as editorial director of Haymarket Publishing Group, supervised the launch of number of highly successful magazines, including Campaign, Computing, and Accountancy Age. His many bestselling books include Ride the Revolution, In Search of European Excellence, and titles in the DK series Business Masterminds and Essential Managers. Contributors -- Developing Your Career: Paul Donkersley; The Learning Organization: Bob Garratt; Financial Management: Terry Gasking; Managing Resources: Colin Barrow & Robert Heller; Operations Management: Paul Spenley; Marketing and Sales: Malcolm McDonald; The Impact of the Internet: Chris Downing; Communication: Robert Heller; Managing People: Sue Clemson; Problem-Solving and Decision-Making: Angela Pinnington; Change and Innovation: George Boulden; Operating a Global Business: Terry Brake; Managing Across Cultures: Fons Trompenaars & Peter Woolliams.

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