Manager's Handbook: Everything You Need to Know about how Business and Management Work
DK Pub., 2002 - Business & Economics - 256 pages
Everything you need to know about working in business and management. From reading a balance sheet to leading a high-performance team, the Manager's Handbook provides all the information you need for managing effectively. A Comprehensive guide to learning key management skills, understanding core business concepts, and planning a successful career, Manager's Handbook is both an introduction for new managers and an up-to-date reference for experienced managers and those working in small businesses. From understanding business finance, the impact of new technology, and the roles of sales and marketing to learning to communicate effectively, manage change, and work with international colleagues and customers, this book is an essential guide to all-around management knowledge and excellence. Each contributor to the Manager's Handbook is an expert in their field, bringing hands-on experience and an extensive range and depth of knowledge to other managers. A Business Directory provides an invaluable resource of principal management organizations and institutions.
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London New York Munich Contributors 6 Introduction
Senior Art Editor Sarah Cowley
DTP Designer Rajen Shah Skills 18 Creating Your Personal Profile
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Absorption costing achieve Action Learning activities approach areas assess behavior Betamax budget career cash communication company's costs create culture customer needs decision decision-making delegate delivery effective employees ensure environment example external extranet factors feedback Fons Trompenaars forecast function global business goals human resources identify implementation important improvement increase individual internal intranet investment involved issues leadership LEAN MANUFACTURING learning organization marketing mix marketing plan measures meeting monitoring motivation objectives operating opportunities organization's percent performance problem product or service profit relationship responsibility revenue reward risk role senior management service level agreements share shareholders Six Sigma skills specific staff strategic structure style success suppliers targets task team members thinking Total Total Quality Management understand value chain vision YES/NO