Manager's Script Book
The Manager's Script Book tells you just what to say in any kind of face-to-face discussion with an employee or fellow manager-whether our purpose is to prod, praise, persuade or reprimand. Covering virtually every human relation problem you are likely to encounter in business and industry, it provides you with tested word-for-word scripts designed to motivate your people to perform to your highest expectations.
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COSTS AND PRODUCTIVITY
What to say to an employee whose
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