Managing Airports: An International Perspective

Front Cover
Routledge, 2008 - Business & Economics - 333 pages
Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry.

Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.

Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.

Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

• Vast increases of air traffic – how can airport development cope with predicted levels of future demand?
• Commercialization and privatization of airports and the emergence of new types of airport operators as the private airport industry has matured.
• The increased number of airline alliances and the new demands they place on the airport operators.
• The growth of the low cost carrier sector and its impact on airport operations worldwide.
• Security and the environmental impacts.
 

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Contents

2 The changing nature of airports
10
3 Airport economics and performance benchmarking
68
4 Airport operations and service quality
96
5 The airportairline relationship
138
6 The provision of commercial facilities
186
7 Airport competition and the role of airport marketing
229
8 The economic and social impact of airports
272
9 The environmental impact of airports
294
10 Future prospects
320
Index
329
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About the author (2008)

Anne Graham is Senior Lecturer in Air Transport and Tourism at the University of Westminster. Her specialist area of experience and knowledge is airport management, finance and regulation. For 20 years she has acted as consultant to airports, government departments and internationalorganisations.She has also lectured extensively about airport related topics on higher education courses, international conferences and seminars and industry training courses.

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