Managing Business Ethics

Front Cover
John Wiley & Sons, Aug 23, 2010 - Business & Economics - 480 pages
While most business ethics texts focus exclusively on individual decision making—what should an individual do—this resource presents the whole business ethics story. Highly realistic, readable, and down-to-earth, it moves from the individual to the managerial to the organizational level, focusing on business ethics in an organizational context to promote an understanding of complex influences on behavior. The new Fifth Edition is the perfect text for students entering the workplace, those seeking to become professionals in training, communications, compliance, in addition to chief ethics officers, corporate counsel, heads of human resources, and senior executives.
 

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Contents

WHERE WERE GOING AND WHY
2
Moving Beyond Cynicism
9
This Book is about Managing Ethics in Business
19
The Importance of Values
29
CONTENTS
33
ETHICS AND THE INDIVIDUAL
37
Prescriptive Approaches to Ethical Decision Making in Business
39
Eight Steps to Sound Ethical Decision Making in Business
52
MANAGING ETHICS AND LEGAL COMPLIANCE
207
Using the Reward System to Reinforce the Ethics Message
238
Conclusion
245
How Fines Are Determined under the U S Sentencing Guidelines
252
MANAGING FOR ETHICAL CONDUCT
255
Rewards and Discipline
260
Everyones Doing It
270
Conclusion
284

CONTENTS
59
Conclusion
61
Notes
69
Individual Differences Ethical Judgment and Ethical Behavior
75
Facilitators of and Barriers to Good Ethical Judgment
88
Toward Ethical Action
97
Conclusion
105
ADDRESSING INDIVIDUALS COMMON ETHICAL PROBLEMS
111
Conflicts of Interest
122
Use of Corporate Resources
132
Conclusion
145
MANAGING ETHICS IN THE ORGANIZATION
149
ETHICS AS ORGANIZATIONAL CULTURE
150
Ethical Leadership
156
Other Formal Cultural Systems
166
Informal Cultural Systems
180
Fairness Benevolence SelfInterest Principles
187
The Ethics of Managing Organizational Ethics
198
Culture Change at Texaco
199
ETHICAL PROBLEMS OF MANAGERS
292
Managing a Diverse Workforce
304
The Manager as a Lens
310
Conclusion
316
CORPORATE SOCIAL RESPONSIBILITY
322
Types of Corporate Social Responsibility
329
Is Socially Responsible Business Good Business?
337
Conclusion
348
ETHICAL PROBLEMS OF ORGANIZATIONS
354
Ethics and Consumers
356
Ethics and Employees
373
Ethics and the Community
386
MANAGING FOR ETHICS AND SOCIAL RESPONSIBILITY
399
The Organization in a Global Business Environment
417
Selling Medical Ultrasound Technology in Asia
431
Notes
444
INDEX
449
Copyright

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About the author (2010)

Linda K. Treviņo is Professor of Organizational Behavior, Cook Fellow in Busness Ethics, and Director of the Shoemaker Program in Business Ethics in the Smeal College of Business Administration at The Pennsylvania State University where she has been on faculty since 1987. She served as Chair of the Department of Management and Organization from 1999 - 2003. She holds a Ph.D. in management  from Tesas A&M University. Her research and writing on the management of ethical conduct in organizations is widely published and is internationally known.She has published about fifty journal articles and has co-authored an academic book entitled, Managing Ethics in Business Organizations: Social Scientific Perspectives, with Gary Weaver, in 2003.

Katherine A. Nelson is currently on the faculty of the Fox School of Business and Management, Temple University, where she teaches business ethics, introduction to management, and “HR on the Ground,” a course she designed that was named one of “Ten College Courses That Pay Off at Work” (U.S. News & World Report, April 26, 2010). She also has taught business ethics to executive MBAs at the University of Delaware and to executives at Wharton Executive Education at the University of Pennsylvania. (She was a senior fellow in ethics at the Wharton School for several years in the early 1990s.) In 2010, she was honored with the Fox School’s annual Andrisani-Frank Award for Excellence in Teaching.  Kate enjoyed a thirty-year career in business before transitioning to academia. She was a principal and communications practice leader for Mercer Human Resources Consulting in Philadelphia, where she managed a 19-person team of consultants delivering services to Mercer’s clients in southeastern Pennsylvania, New Jersey, and upstate New York. Earlier, she was vice president and head of worldwide HR communication at Citicorp in New York and has held similar positions at a subsidiary of Merrill Lynch and at Honeywell. The ethics game she created at Citicorp, The Work Ethic, was awarded the Gold Quill of Excellence by the International Association of Business Communicators. The Work Ethic and similar games she developed have been used in numerous business schools including Harvard, Wharton, Columbia, Oxford, and INSEAD; and by numerous organizations including NASA, General Electric, and J.P. Morgan.  Kate received her B.A. from the College of Mount St. Vincent in New York City and is completing graduate work in human resources management at Temple University.

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