Managing Diversity: Expert Solutions to Everyday Challenges
Harvard Business School Press
Harvard Business Press, Dec 30, 2013 - Business & Economics - 105 pages
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
Many organizations encourage diversity because providing equal opportunity for everyone is the right thing to do. A diverse workforce can also yield such important competitive advantages as a higher level of profitable innovation, a better understanding of market opportunities, and stronger employee productivity and commitment.
But as people with different backgrounds, beliefs, and values interact in the workplace, conflicts can arise. How can you foster diversity on your team and surmount the challenges that can come with it? This book teaches managers how to:
- Recruit a diverse team
- Foster an inclusive environment by replacing common misconceptions with facts
- Handle diversity-related conflict
- Tap the business value generated by the team?s diversity
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____ Completed ability African American Asians behavior beliefs benefits BestBank Business School Publishing career challenges commitments company’s consider cross-cultural cruit cultural differences cultural intelligence customers defining different culture diverse candidates diverse employees diverse job candidates diverse team diverse workforce diversity initiatives diversity management diversity-related conflicts Domestic partnered employee affinity groups employee’s ethnic example experiences eye contact feel firm firm’s flextime gaffes gender global goals Harvard Business Review Harvard Business School Here’s hired Hispanic identify identities inclusive environment instance interact James James’s Janice MANAGING DIVERSITY Marc marketing Martha meeting mentors minority misperceptions misunderstandings Native American negotiation Notes Notes Notes offer organization particular group people’s performance appraisals person ployee Productive Business recruit diverse relationships skills Stavros strategy strengthen subordinates talented Tanya task force team’s telecommuting thinking today’s TopCo understand unique value diversity virtual team white males women work/life programs workplace