Managing Flow: A Process Theory of the Knowledge-Based Firm

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Springer, Jul 25, 2008 - Business & Economics - 254 pages
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Presents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.
 

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Contents

Why We Need a New Theory of the KnowledgeBased Firm
1
1 The Characteristics of Knowledge
6
2 The Theoretical Framework
18
3 Leading the KnowledgeCreating Firm
53
Values for the Common Good
70
5 Ba
107
Leveraging Organizational Dialectics
138
7 Dynamic Knowledge Assets in Process
174
Fostering Distributed Excellence in the Organization
206
9 Conclusions
241
Notes on Authors
246
Index
247
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About the author (2008)

Susan J. Bigelow is a writer and editor based in Tokyo, Japan. Her research is in communications theory and comparative philosophy concerning aesthetics and technology. Ayano Hirose is Adjunct Assistant Professor in the Graduate School of International Corporate Strategy at Hitotsbashi University, Tokyo, Japan. Her research is in the field of organizational knowledge creation, management, and leadership in private and public organizations, and knowledge-based innovation that co-create values in the social ecosystem. Florian Kohlbacher is Associate Professor of marketing in the International Business School Suzhou (IBSS) at Xi'an Jiaotong-Liverpool University (XJTLU) in Suzhou, China. Before joining IBSS, he was a senior research fellow and head of the Business & Economics Section at the German Institute for Japanese Studies (DIJ) Tokyo, Japan, where he has lived for 11 years. His professional experience covers both industry and academia in the field of marketing and knowledge-based management.