Managing Force XXI change: insights and lessons learned in the Army's first digital division
Bruce C. Leibrecht, John C. Johnston, Barbara A. Black, Kathleen A. Quinkert, U.S. Army Research Institute for the Behavioral and Social Sciences
U.S. Army Research Institute for the Behavioral and Social Sciences, 2002 - Computers
"This report is the result of a study that explored techniques for capturing and sharing tacit knowledge gained during Force XXI transition. The primary goal was to facilitate passing of hard-won information from one leader to the next. The study team elicited knowledge in structured interviews with senior leaders in the Army's First Digital Division (FDD). They converted the knowledge into problem-focused chunks, then derived practical guidelines for facilitating change. The team designed and developed a preliminary, computer- based Leader's Tool to help the target audience define and solve change- management problems. They then populated the tool with the project's knowledge products. The report discusses the team's lessons learned for capturing and organizing sharable knowledge and for creating automated tools to support the management of change. It also illustrates the FDD leaders' insights and lessons learned regarding the transition process and the impact of Force XXI capabilities. Recommendations for leveraging and extending the project's methodology and the Leader's Tool technology are offered. ."--Rept. doc. p.
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Diagram of the relationships between Nuggets Focal Topics and Principles
Creating Tools for Managing Change
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4ID leaders ABCS Active Server Pages Appendix approach Army Research Institute Army's battlespace Bob Cone brigade commander budget capabilities capture challenge change management change-related combat contents criteria digital division digital leaders digital operations digital systems digital tools digital training digital units division's doctrine document echelons enable equipment facilitate FBCB2 Focal Areas Focal Topics Force XXI transition Forces Research Unit functions Future teams guidelines impact implement insights and lessons interaction interface JSTARS knowledge analysis knowledge elicitation leaders and soldiers lessons learned logistics managing change MASC-XXI project Microsoft Access NCOs Nuggets organization Outcome participant personnel stabilization Preliminary Leader's Tool Principles priorities problems procedures programs relational database reorganization requirements Rules Scott Wallace sharing skills SMEs soldiers and leaders staff structure tacit knowledge tactical TAG LINE target audience team's techniques testing tool's TRADOC transition leaders TTPs U.S. Army Research unit's warfighters