Managing Front Office Operations

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Educational Institute of the American Hotel & Motel Association, 1998 - Hotel management - 511 pages
A textbook for students of hospitality. Explains such aspects as the nature of the lodging industry, hotel organization, front office operations and responsibilities, reservations, registration, accounting, check-out and settlement, the night audit, planning and evaluating operations, and managing r

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Hotel Organization
Front Office Operations
Front Office Operations

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