Managing Visitor Attractions

Front Cover
Routledge, 2008 - Business & Economics - 364 pages
Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood – such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management and
marketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future.

Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation,
religion-based attractions, HRM issues and heritage tourism. It also includes five new chapters
looking at attraction success and failure, interpretation, school excursions, managing gardens
and brand management.

Divided into five parts, the book tackles the following core topics:
• the role and nature of visitor attractions
• the development of visitor attraction provision
• the management of visitor attractions
• the marketing of visitor attractions
• future issues and trends

With contributions from around the world, this is an essential text for undergraduate and
postgraduate students of visitor attraction management, written by subject specialists with a
wealth of experience in this field.

* Fully revised and updated throughout with five completely new chapters, including interpretation, attraction failure & success, and brand management.
* Provides cutting-edge insight into the issues, principles and practices of visitor attractions.
* World-renowned contributors with a wealth of experience in the field.
* New and classic international case studies from the UK, USA, Singapore, Australia, New Zealand, Greece and Canada.
 

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Contents

Introduction The Role and Nature of Visitor Attractions
1
Part Two Developing Visitor Attraction Provision
37
Part Three The Management of Visitor Attractions
127
Part Four Marketing Visitor Attractions
281
Conclusion
347
Endnote
354
Index
357
Copyright

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About the author (2008)

Alan is Reader in Tourism Management in the International Centre for Tourism & Hospitality Research, and Head of Research for the School of Services Management at Bournemouth University, UK. Alan has published widely with his areas of expertise spanning the management of attractions, heritage tourism and destination management. Alan has co-edited Managing Visitor Attractions: New Directions (2003) published by Butterworth Heinemann, while he has co-authored Tourism Marketing: A Collaborative Approach (2005) and the third edition of Tourism Principles and Practice (2005) published by Channel View and Prentice Hall respectively. Alan has recently completed a number of projects for external clients in the South West of England exploring suitable structures for emerging Destination Management Organisations and has conducted work in the Caribbean and Southern Africa for the Commonwealth Secretariat.

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