Managing a Small HRD Department: You Can Do More Than You Think

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Wiley, May 4, 1993 - Business & Economics - 304 pages
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A must–read for managers of small HRD departments...filled with useful tools, examples, and guidelines on how to make the best use of resources to meet the needs of the organization.
––Janet O′Donnell Nelson, Director of Training and Education, The Chase Manhattan Bank, N.A.

This hands–on tool kit is specifically designed to help small HRD departments maximize its resources. This operating manual will help you successfully adapt strategies used by large training departments to meet your organization′s needs.

You′ll get numerous checklists, valuable case examples, and reproducible worksheets to help you apply the proven techniques for budgeting, program development, evaluation, and more. The author gives you success stories from a huge variety of industries. You′ll find it to be your survival guide for successfully running an HRD department with minimal resources.

Learn how to:

  • Conduct a needs analysis study and make use of organizational data and feedback
  • Employ internal and external resources to develop programs that meet strategic business needs
  • Create and manage a budget
  • Use meetings, newsletters, and electronic mail to effectively market programs and services
  • Conduct program evaluations that accurately pinpoint the strengths as well as areas for improvement in their programs...and much more!

The spiralbound format facilitates quick reference. This book won′t leave your desk!

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Contents

PART ONE Setting the Stage for Success
3
Creating a BusinessFocused HRD Plan
40
Developing a CostEffective Delivery Strategy
60
Copyright

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About the author (1993)

CAROL P MCCOY is director of corporate training and development, UNUM Life Insurance Company of America. She worked for several years as a training designer and instructor in the corporate training department of Chase Manhattan Bank where she created and managed a small HRD department in the international consumer banking division. Directing one- or two-person operations, she oversaw management training for employees in fifteen countries.

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