Managing business processes: BPR and beyond

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Wiley, 1996 - Business & Economics - 362 pages
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Leaders in their field of expertise present a cross-disciplinary view of business process re-engineering (BPR), going beyond an information systems perspective to take into account strategic and operations management, human resources and accounting. They investigate the idea that BPR challenges the functional viewpoint of an enterprise, cutting across traditional structures to lead to radical improvements in performance. Uses case studies to support the research-based concepts.

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Contents

Business Process Reengineering A Public
21
Managing by Business Processes
39
The Role of People in Processes
61
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About the author (1996)

Armistead-Bournemouth University Business School

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