Managing change: a how-to-do-it manual for planning, implementing, and evaluating change in libraries
From implementing new technology to training staff to meet the needs of a shifting client base, a library must advance in a thoughtful and calculated way if it is to retain its long-range vision -- and achieve long-term success. This manual shows librarians how to break change up into a logical sequence of events, then manage it to produce the most beneficial outcome.
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Preparing the Organization
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ABORT CHANGE accept aspects assignment automation aware behavior benefits Bill Katz bookmobile brainstorming budget change disintegration change process change STEP committed communication Conceptualizing confidential consider Counteract resistance create credibility decide decision decision-making difficult Discuss the change effective management employee employee's environment Envision the change example fear feel flipchart Follow-through ideas Identify impact implementation important individual introduce the change librarians library manager listen look major change management of change manager needs manager's managing change meeting negative change Obvi occur organiza organization particularly patrons peer pressure person phase Pilot the change planning group positive change possible pressure problems resist change resistors responsibility roadblocks sequence situation skills Sometimes staff members STEP 2 Appoint STEP 4 Choose STEP 5 Avoid STEP 9 STEP1 Appoint STEP1 Develop structure sub-grouping successful change sure target of change task tion transition manager understand upset vision