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The Lodging Industry
Hotel Organization and the Front Office
Front Office Operations
12 other sections not shown
account balance American Hotel application applications software arrival assigned auditor cancellation cash Central Processing Unit central reservation charge purchase check-out computer system computerized credit card direct billing disk East Lansing electronic electronic locking ensure floppy disk food and beverage forecast front desk agent front office accounting front office manager front office operations front office staff fully automated functions guest accounts guest cycle guest folios guest history guest services guestroom hospitality industry Hotel & Motel job breakdowns Motel Association needs night audit no-shows non-automated non-guest accounts number of rooms occupancy payment percentage performance planning points of sale posting machine procedures programs registration card requests reservation rack reservation record reservations agent responsible revenue center room availability room rack room rate room status rooms division rooms revenue semi-automated specific telephone tion transactions typically vouchers