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Communicating Toward a Winning Team
Stop the Presses
The Rocky Road to Patient Satisfaction
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accreditation administrative affiliate apal asked assigned assisted living BACKGROUND Beach Memorial Hospital behavior bemp Bonuses at Piney Carino Carolina Centralized Scheduling CFO versus CEO clinic conflict Cystic Fibrosis decision develop director division employees facility Family Matters FOCUSED TOPIC DESCRIPTION Gibson ahec Graceland Memorial Hospital Halvertson health services healthcare Hispanic Holton home health agency Hospital FOCUSED TOPIC Hurry-Home Home implement improve It's Alive JCAHO Jessie leadership learning/teaching objectives located Medical Center Medicare meeting migrant farmworkers mission Motivation mrhc North Carolina organization Organizational Change Organizational Culture Organizational Effectiveness ORGANIZATIONAL PROBLEM Organizational Structure OSHA outreach worker OVERVIEW Pallano Patient Satisfaction Phoenix Sun physicians Pilar City Piney Neurology Prestwood Primary Focus procedures QUESTIONS FOR DISCUSSION Reese responsibility role Secondary Focus srmc staff members strategies survey tion tional ucc staff Wham Who's the Boss