Managing Performance, Managing People: Understanding and Improving Team Performance

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Pearson Education Australia, 2002 - Business & Economics - 180 pages
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Performance management is the most effective and practical way to address human resource and productivity issues!

  • This is a practical, jargon-free guide for all managers and supervisors.
  • Explains how to build individual and team performance by managing better.
  • Identifies key factors to be used in a "performance equation".
Performance is the key. As a manager, it is what you are paid for, getting performance from your team by using all the resources at your disposal. Performance management can be applied in any organization and it is widely acknowledged that performance management is the most effective and practical way to address human resource and productivity issues. This is a practical, jargon free guide for all managers and supervisors which tells how to build individual and team performance by managing better. Managing Performance, Managing People helps managers explain the performance levels of their team and manage the key factors which influence these performance levels. Identifies key performance factors like role clarity, values, preference fit, competence, environment and reward and presents these factors in the form of a unique "performance equation" which simply portrays the interaction of these factors.

Murray Ainsworth is associate professor at RMIT University (Australia) business faculty Neville Smith is a chartered management consultant Anne Millership is a Director and Principal Consultant of ASM Human Resources Consulting Services.

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Contents

A performance model
11
Performance management systems
27
Whats the job? Role clarity
43
Copyright

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About the author (2002)

Ainsworth is the Melbourne Program Director for the Master of Management Program developed by the Norwegian School of Management.

Smith has over 20 years experience in management consulting and organizational development.

Millership is a Director and Principal Consultant of ASM Human Resources Consulting Services. She has over 16 years experience in the HR field, holding senior strategic and operational positions in a diverse range of industries.

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