Managing the Human Side of Information Technology: Challenges and Solutions

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Edward Szewczak, Coral Snodgrass
Idea Group Inc (IGI), 2003 - Business & Economics - 351 pages
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As the field of information technology continues to grow and impact the personnel and management of organizations, changes have occurred in the way that such people contribute and participate in effective business operations. Managing the Human Side of Information Technology: Challenges and Solutions addresses how to effectively manage the ways in which information technology impacts both human and organizational behavior.
 

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Contents

Chapter
1
Chapter II
35
Chapter III
60
Chapter IV
78
Organizational Communication Learning
105
Chapter VI
131
Chapter VII
162
Chapter VIII
182
Organizational Groups and Information Technology
222
Brent Gallupe Queens University Canada
250
Chapter XI
266
Chapter XII
291
Chapter XIII
311
About the Authors
343
Index
349
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