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Improving the Quality of FirstLine Management
The Human Resources Approach
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achieved Ajax Pumps anaaan analysis areas aspects assembly line assembly plant Australia autonomous work groups autonomy behaviour career orientations cell cent characteristics co-ordinator control system decision-making decisions effective employees engineering evaluation example first-line manager foreman goals group technology Gus Johnson Harvard Business Review important improve industrial relations involved job shop John Siddons Kalmar labour Lakewood Likert Lordstown machine Managerial Grid manufacturing ment mill Mount Newman Mining Mulgrave Gear multi-skilling n n n n operators organization development organizational change participation Personnel phase Pilbara planning Port Hedland problems production system R.D. Lansbury responsibility Robert Hawkes semi-autonomous work groups shown in figure Siddons situation skills social socio-technical systems staff subordinates super supervision supervisors supervisory role supervisory styles supervisory training TAFE institutes task structure Technical and Further Thurley and Wirdenius tion traditional training programme unions visors Volvo Woodlawn Mines workshop programme