Master The Public Safety Dispatcher/911 Operator Exam: Targeted Test Prep to Jump-Start Your Career

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Peterson's, Aug 17, 2009 - Study Aids - 256 pages
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Master the Public Safety Dispatcher/911 Operator Exams provides everything you need to succeed on the exam, including two full-length practice tests, reviews of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel.
 

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Contents

WORKING FOR THE GOVERNMENT
3
What Public Safety Dispatchers and 911 Operators Do
23
ALL ABOUT CIVIL SERVICE EXAMS
43
PREPARING FOR THE PUBLIC SAFETY DISPATCHER EXAM
53
Vocabulary and Spelling
91
Clerical Skills
113
Following Oral Directions
159
Personality Assessments
173
TWO PRACTICE TESTS
187
Practice Test 2
225
APPENDIXES
259
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