Mediation: Positive Conflict Management

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SUNY Press, Jun 23, 2004 - Family & Relationships - 280 pages
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This mediation how-to manual brings together the collective wisdom of two of the field’s most renowned founders, John Michael Haynes and Larry Sun Fong. The book not only covers a range of mediation cases, but also uniquely provides feedback from the clients as they reflect on the sessions and report on what worked best for them.

 

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Contents

Principles of BroadBased Mediation Practice
1
The Business of Bagels Mediating a Business Partnership Dispute
23
Sexual Harassment Mediating an Employment Issue
69
Neighbors Defending Their Children
107
Working with Families A ParentTeen Conflict
129
Adoption The Chaos of Choice
169
TeacherParent Conflict A Dispute Over the Classroom
201
Conclusion Participation Feedback
249
Support for Human and Social Growth
261
Books Articles and Professional Activities
271
Brief Biography
275
Index
277
Copyright

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About the author (2004)

John Michael Haynes (1932-1999) was President of Haynes Mediation Training Institute, Founding President of the Academy of Family Mediators, and served as a consultant to court systems throughout the world. He appeared on numerous national television shows and authored several books, including The Fundamentals of Family Mediation, also published by SUNY Press.

Gretchen L. Haynes, now retired, was Director of the Writing Center and Assistant Professor of English at Queensborough Community College, City University of New York.

Larry Sun Fong is a psychologist in private practice, a chartered mediator, and a registered family mediator.