Medical Assisting: Essentials of Administrative and Clinical Competencies

Front Cover
Cengage Learning, 2003 - Medical - 726 pages
This competency-based learning system covers the administrative, clinical, and general areas necessary for entry-level employment as identified by the medical assistant role delineation study issued by the American Association of Medical Assistants. A listing of role delineation areas in each unit and in Appendix A make it easy to locate specific skills within each competency. A unit on related therapies presents information on complimentary and alternative treatments.
 

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Contents

SECTION
1
UNIT
3
INDEX OF TABLES
4
Greeling Patients 16 Sutures and Staples
5
Early Medical Pioneers
7
The Impact of Consumers on Health Care
13
UNIT 1
17
Opportunities
29
The Diagnosis
363
Follow Up Patient Care
371
Assisting with the Pediatric Exam
378
Weighing the Pediatric Patient
384
MedicalLegalEthical Scenario
393
141
394
The Microscope
396
Infection Control
399

Personal Characteristics
37
UNIT 3
43
Becoming Certified
49
Legal and Ethical Issues
56
Medical Assistant Rights
62
Interpersonal Communications
68
Behavioral Adjustments
74
Terminal Illness
80
The Office Environment
86
INDEX OF PROCEDURES
88
Designing the Medical Facility to Accommodate
92
UNIT 4
103
Closing the Office
109
UNIT 1
115
1211
120
Finding Phone Numbers
125
INDEX OF PROCEDURES cont
128
Maintaining the Schedule
132
Written Communication
138
Mailable Standards
144
Processing Incoming Mail
150
UNIT 5
159
Computer Printers
167
UNIT 1
173
Importance of Filing
181
How to File Alphabetically
187
MedicalLegalEthical Scenario
193
Bookkeeping Terms
199
UNIT 5
206
THE CLINICAL MEDICAL ASSISTANT
259
Mercury Thermometer
303
139
334
1316
340
UNIT 3
349
Physical Examination Format
355
143
402
PKU Test
403
1413
408
Measuring Blood Glucose
409
Venous Blood Tests
417
Erythrocyte Sedimentation Rate
427
Clean Catch Urine Sample
429
Sputum Specimens
438
UNIT 5
445
Q Sterile Gloves and Gowns
446
MedicalLegalEthical Scenario
452
Cardiology Procedures
461
Interference
469
Holter Monitoring
475
Examination
477
UNIT 4
482
1815
488
MedicalLegalEthical Scenario
491
Infection Control
498
MedicalLegalEthical Scenario
512
Writing Prescriptions
518
Storing Medications
524
Considerations of Drug Action
531
Injections and Immunizations
532
Immunizations
545
MedicalLegalEthical Scenario 531
556
UNIT 3
562
to Adults 610
570
Recovering Function and Mobility
590
Safety at Home
599
APPENDIX
663
Public Employment Services 648 APPENDIX
672
G Hand Washing
713
Copyright

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About the author (2003)

Lucille Keir, CMA-A was a charter member and past president of the Franklin County Chapter of medical assistants. Lucille had over 22 combined years as a practicing medical assistant and administrative medical assisting instructor. She helped establish the Medical Assisting Program at North High School, Columbus, OH in 1969 which eventually moved to Fort Hayes High School in 1976. She served in the US Navy and was a veteran of World War II. Lucille was involved in the first three editions of Medical Assisting: Administrative and Clinical Competencies textbook, workbook and instructor's support materials until her passing.

Barbara A. Wise, MA (Ed.), BSN, RN, worked in physicians' offices and as a health care educator for more than twenty-six years. Previously a State Supervisor of vocational education for the State of Ohio, she received an M.A. in Education, with a major concentration on curriculum construction and a minor in health education.

Connie Krebs, CMA-C, BGS, was the senior class instructor and coordinator of the medical assisting program at Fort Hayes Metropolitan Education Center, Columbus City Schools, Columbus, OH. She was certified through the American Association of Medical Assistants in medical assisting and in clinical specialty. She earned her Bachelor's Degree from Ohio University and a teaching certificate from the State of Ohio Department of Education. Connie taught at Fort Hayes Education Center for 18 years and was the school advisor for the National Vocational Technical Honor Society (NVTHS). Connie was involved in the first five editions of the text, workbook and instructor's support materials until her passing.

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