Medical Office Administration: A Worktext, Volume 1
This all-in-one textbook/workbook features practical information on medical office administrative procedures, skills, and equipment. It clearly details the important role played by medical office employees, showing the importance of being a multi-skilled front office professional. Problem-solving and team-building exercises are integrated into each chapter, enabling students to check their progress on application of topics as they progress through the material. The FREE CD-ROM included with the text simulates real-world scenarios in a contemporary office setting. Applicable CD-ROM exercises also appear in the chapter-ending review sections.
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Interacting with Patients
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ACTIVITY amount apply appointment scheduling Appointment scheduling software beneﬁts billing blank provided caller certiﬁcation charges chart number clinic complete this step conﬁdentiality denotes crucial step diagnosis diagnosis code employee employment Enter ethical Evaluator’s Farmington ﬁeld ﬁle ﬁled ﬁling ﬁnancial ﬁrst Form W-4 health care provider Hippocratic Oath Horizons Healthcare Center hospital ical identiﬁed Identify individual injury insurance claims insurance company listed located Medicaid medical administrative assistant Medical Assistant medical ofﬁce medical record medical transcription Medicare Medigap name Date nurse oﬁice oﬂice organization patient’s medical patients chart payment Performance physi physician practice procedure satisfactorily professional registration release reports responsible restrictive endorsement satisfactorily in order speciﬁc staff statement step in procedure step satisfactorily student superbill telephone number tient tion treatment TRICARE Yes Yes Yes