Methodology for creating business knowledge

Front Cover
Sage Publications, 1997 - Business & Economics - 548 pages
'This book provides a clear and concise treatment of the history and theory of scientific research... recommended for research students in business and social sciences and as a supporting text for a course on research methodology' - Business LineA central question for all business, consulting, and research activities is what the methods, models, theories and statements that we refer to as knowledge are really about. The way in which a company is changing, a study is conducted, or the way that research is done, is to a large extent, influenced by the basic methodological approach one starts from, when considering which methods to use or develop.This volume discusses three different methodological approaches for gaining business knowledge - the analytical, systems and actor approaches. The prerequisites of, background for and consequences of using these approaches (alone or in synthesis) in various practical and theoretical situations are examined, as are the links between the ultimate presumptions - the basic methodological approach, the various techniques employed and the field of study.The techniques discussed include: historical studies, case studies, dialogues, language development, collecting data, measurement, controlling reliability and validation.

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Contents

Methodological Approaches and Reality
4
The Outline of the Book
19
Social Science Paradigms
21
A Summarizing Analysis
36
References
48
Prerequisites Explanations Understanding and Results
56
The Analytical Approach
81
Deduction Induction and Verification
91
The Objectivity Problem
246
A Note on Methodology Education
252
Systems Procedures
264
Actors Procedures
275
The Systems Approach
294
The Actors Approach
306
Applying the Three Methodological Approaches
314
11 Applying the Systems Approach
351

The Relation of the Analytical Approach to its Paradigm
100
Examples of Theoretical Results From the Analytical Approach
106
Systems Environments
112
Systems Analysis Systems Construction and Systems Theory
120
Characteristics and Behaviors of Business Systems
126
The Relation of the Systems Approach to Its Paradigm
145
The Development of the Actors Approach
170
The Relation of the Actors Approach to Its Paradigm
184
Some Theoretical and ActionOriented Starting Points
203
References
209
Operative Paradigms
217
Some Specific Groups of Techniques
236
And Then?
377
Criticism Development and Relative View
415
Development
437
The Thematic Language of Methodology for Creating
453
An Actors Study Against a Systems Base
467
Knowledge Audit for Business Success
477
An Audit to Uphold the Quality of Business Knowledge
486
Methodology for Creating Business Knowledge as
516
Author Index
523
About the Authors
547
Copyright

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