Modern Human Relations at Work

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Cengage Learning, Dec 19, 2012 - Business & Economics - 656 pages
With its balanced mix of theory and practice, as well as current coverage of emerging trends and topics, MODERN HUMAN RELATIONS AT WORK is a pre-eminent textbook for introducing students and novice practitioners to the field. Author Kathryn W. Hegar provides many practical examples and techniques, as well as experiential and application-oriented exercises to show how human relations concepts and skills can increase productivity and job satisfaction in the workplace. The 11th edition's 14 chapters are brimming with self-assessment and self-study tools. The course material flows from the human element to the work environment and then focuses on the methods and techniques for achieving an effective fit between people and organizational systems.
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Contents

INTRODUCTION
1
THE SOCIAL SYSTEM
84
THE TECHNICAL SYSTEM
211
THE ADMINISTRATIVE SYSTEM
331
BEHAVIORAL EFFECTIVENESS
428
LOOKING TO THE FUTURE
516
Time out Answers and Table Answers
595
Notes
603
Index
617
Copyright

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About the author (2012)

Dr. Kathryn W. Hegar, Professor of Management at Mountain View College, has taught courses in management since 1970. She is the recipient of many distinguished awards, including Collegiate Teacher of the Year, Post-Secondary Teacher of the Year, Minnie Stevens Piper Professorship Award nominee, and Innovator of the Year. She has authored 30 programs for IT'S EVERYBODY'S BUSINESS, the pioneering business telecourse that was used for more than 10 years by colleges across the country and in the military services. She initiated the development of self-paced courses in management at Mountain View College; piloted the first online course in organizational behavior for the Dallas County Community College District, which ultimately resulted in the District offering a degree online; and instructed management courses online, including organizational behavior, from distant locations. In addition she conducted workshops and training seminars in supervision and management for major companies. She has participated in and held offices in professional organizations at all levels and has served as the president of the United States Chapter of the International Society for Business Education, which meets in a different country each year.

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