Modern Methods For Quality Control and Improvement
Wiley, 2002 - Business & Economics - 683 pages
This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.
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INTRODUCTION AND QUALITY
QUALITY AND QUALITY SYSTEMS
THE ISO 9000 QUALITY SYSTEM
18 other sections not shown
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acceptance control charts acceptance number acceptance sampling analysis ANSI/ASQC AOQL applications audit binomial distribution Box Plots calculated centerline Chapter companies computed concept control charts control limits CUSUM chart defects Deming developed diagram discussed effect Equation estimate European Quality Award example factors failure rate fraction nonconforming function indicates interval Juran manufacturing mean measurements methods modified control limits nomograph nonconforming items normal distribution number of nonconforming obtained OC curve operating organization parameters percent nonconforming performance plot points Poisson distribution probability of acceptance problem process capability process capability index process control quality characteristic quality control quality management quality system quantile-quantile plot range rejected reliability requirements sample size schemes selected Shewhart shown in Figure six sigma skip-lot Society for Quality specification limits standard deviation statistical supplier Table techniques tion total quality total quality management trol variation