Navigating an Organizational Crisis: When Leadership Matters Most

Front Cover
ABC-CLIO, LLC, 2016 - Business & Economics - 166 pages
0 Reviews

Most leaders are steeped in risk management, crisis response tactics, readiness for disaster, continuity-of-operations planning, and logistical and agility capabilities. These preparations are critical but not complete. The reality is that even experienced leaders themselves need guidance when it comes to managing a crisis. This standout book fills that need, drawing on interviews with successful leaders; research findings on trauma, neuroscience, and crisis management; and the authors' own extensive career experiences. The chapters suggest and probe ideas from various angles rather than promoting simplistic formulas or nostrums that are unlikely to apply to all circumstances and present new angles on self-awareness and management under pressure for the practitioner.

The book leads off with a description of organizational disaster and crisis leadership--topics of considerable concern as disasters are becoming the "new normal." The authors then explore three critical but very different types of responses by leaders at such a time: recognition and response, care of self and others, and storytelling. A detailed case study of a leader in the midst of Hurricane Katrina--the most expensive natural disaster in U.S. history--provides readers with a real-world practicum for the theories and ideas suggested.

What people are saying - Write a review

We haven't found any reviews in the usual places.

Other editions - View all

About the author (2016)

Harry Hutson, PhD, is an independent consultant who coaches leaders, designs and delivers leadership development initiatives, and writes about leadership.

Martha Johnson, MBA, is an author, speaker, and consultant with a 35-year career in public and private organizations.

Bibliographic information