Needs Assessment: A Model for Community PlanningThe Community-Oriented Needs Assessment (CONA) model presented by the authors demonstrates that effective two-way communication between providers of human services and the community is necessary for effective and efficient social services. The (CONA) model uses data from demographic/statistical profiles, key informants, and random community members to define needed services, to develop programs, to enhance interagency cooperation, and to improve accountability. The authors both outline the logic behind the use of this model and sketch a step-by-step approach for developing the model for use in a variety of settings. |
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accreditation Administrators APPENDIX Armand Lauffer board of directors Catchment Area cerns community mental health community need community problems community-oriented needs assessment CONA Model concern consent form consumer needs consumerism cooperation data collection DATA SOURCES Demographic developed Difference Yes/No Edwardsville effective example face-to-face interviewing Family Problems field control geographic area Granite City housing units human service agencies human service needs identified Illinois individual informed consent instruments involves issues Juvenile Juvenile Delinquency key informant groups Law Enforcement Madison County mental health agency mental health center mental health service needs assessment data number of housing number of interviews obtained Opinion participation perceived planning and evaluation population public respondents public service announcements questionnaire Residential sampling fraction sampling procedure School School Counselors selected chunks service delivery planning service providers Single Family Dwelling social agency personnel specific staff statistical statistical profiles strata sumers tion University of Michigan Volume