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CONFLICT AND STABILITY
SOURCES OF CONFLICT
26 other sections not shown
acceptable achieve action agreement allow alternatives apartheid approach arbitration assess assistance attitudes basic BATNA behaviour belief Cape Town collective bargaining communication competitive concessions conflict escalation consequence constituencies COSATU Coser demands develop differences discussion dispute distributive bargaining effective effective listening efforts emotions employer exchange factors Fisher & Brown freedom Freedom Charter freedom of association goals groups ideological improve industrial councils industrial court industrial relations interests internal intervention involved issues Kuwait Labour Relations Act legitimacy levels living wage mediator ment mutual needs negotiation process offer options organisation other's outcomes perceived perceptions political position power distance problem solving procedures promote proposals Pruitt & Rubin recognition relationship response SARHWU seek settlement shop stewards signals situation skills social society solutions South Africa strategy strike strike action structural suggest third party tion trade union understanding utilise values violence wage workers