The Sourcing of Application Software Services: Empirical Evidence of Cultural, Industry and Functional Differences

Front Cover
Springer Science & Business Media, Jun 9, 2004 - Business & Economics - 332 pages

The field of Information Systems (IS) outsourcing has drawn considerable attention among scientists and practitioners for the past fifteen years. The present book analyses why organizations insource or outsource IS functions - - specifically the development and maintenance of software applications. Concepts from transaction cost theory, resource-based theory, incomplete contracts theory, the theory of planned behaviour, and cross-cultural research are integrated into a coherent framework that recognizes the economic, strategic, and social dimension of the IS sourcing decision. This framework is specified in a research model and empirically tested across countries (Germany versus USA), industries (Machinery versus Finance) and IS functions (Application Software Development versus Maintenance) using the partial least squares (PLS) approach of structural equation modelling. The book thereby provides theoretically and empirically grounded insights into the reasons and implications of the IS sourcing decision.

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Contents

Introduction
1
12 Research Focus and Objectives
4
13 Overview of Research Methodology
6
Theoretical Framework on Information Systems Sourcing
9
21 The Nature of the Information Systems Sourcing Decision
10
2112 Sourcing
13
212 Main Components of Sourcing Decision
15
2122 Applying the Phasetheorem
16
243 Impact of Selected Cultural Dimensions
120
2432 Longterm Versus Shortterm Orientation
124
2433 Directive Control
125
244 Extended Midrange Theoretical Framework on IS Sourcing
126
Empirical Test of Sourcing Model
135
31 Structural Equation Modeling
136
311 Ways of Model Specification
137
312 Estimation Procedures
141

213 Framing the Sourcing Decision into a Variance Theory
20
2132 Structural Elements of a Variance Theory
22
22 Analysis and Selection of Theoretical Lenses
23
221 Literature Review
24
2212 Theoretical Challenges
26
222 The Theory of the Firm
27
2221 Neoclassics Industrial Economics and Gutenberg
31
2222 Behavioralism
33
2223 New Institutional Economics
35
2224 Dynamic Theories
39
223 From Innovation Diffusion to AttitudeBehavior Approaches
41
224 Summary of Selection Process
43
23 Hypotheses from Selected Theoretical Lenses
44
231 Transaction Cost Theory
45
2312 Comparative Cost Advantages
47
2313 Integrating Behavioral Antipodes of Opportunism
56
2314 Overview
61
232 Resourcebased Theory
63
2321 Information Systems Resources and Impacts
64
2322 Comparative Advantage in Strategic Contribution
69
2323 Influence of Behavioral Factors
73
2324 Comparative Advantage in Operational Contribution
76
2325 Comparative Advantage in Sustained Systemic Impact
77
2326 Comparative Advantage in Resources
80
2327 Overview
84
233 Incomplete Contracts Theory
86
2332 Institutional Safeguards through Ownership
88
234 Theory of Planned Behavior
91
2342 Attitudes Subjective Norm and Behavioral Control
93
2343 Overview
101
235 Synthesis of Theoretical Concepts
102
24 Complementary Hypotheses from Selected Cultural Dimensions
106
241 Definition of Culture
107
242 Selection of Cultural Dimensions
111
2421 Inductive Selection
112
2422 Deductive Selection
117
313 Evaluation Procedures
143
314 Applicability
145
321 Outsourcing Behavior and Attitude Variables
147
322 Comparative Advantage Variables at the Organizational Level
150
323 Comparative Advantage Variables at Worker Level
156
324 Contextual Variables
159
33 Data Collection
162
34 Sample Characteristics
168
35 Model Estimation and Evaluation
181
352 Structural Model
188
3522 Hypotheses Testing
189
36 Overview
200
Discussion of Model Findings
201
42 Group Differences
205
422 Machinery versus Finance Industry
210
423 Application Development versus Maintenance
214
43 Theoretical Implications
218
44 Practical Implications
223
45 Study Limitations
227
46 Future Research
229
Conclusion
233
Appendix
237
Research Approaches
239
Cover Letters
241
C1 Initial Cover Letter in English
242
C2 Followup Cover Letter in English
243
C3 Initial Cover Letter in German
244
C4 Followup Cover Letter in German
245
Questionnaires
246
D1 Questionnaire in English
247
D2 Questionnaire in German
259
CrossLoadings
271
List of Figures
297
List of Tables
299
Literature
301
Copyright

Other editions - View all

Common terms and phrases

Bibliographic information