New directions in mediation: communication research and perspectives
Sage Publications, Jan 31, 1994 - Language Arts & Disciplines - 263 pages
This volume provides valuable new insights into the process of mediation from a communication perspective. The contributors: provide theoretical perspectives that increase an understanding of the ongoing interaction in mediation; reveal new ways to understand the structure of the intervention process; illustrate how specific communicative acts shape the realities of mediators and disputants, and influence the outcomes; suggest critical contextual factors that should be considered in order to guide mediation more effectively; and examine dialogue with practitioners about ways in which these ideas can be translated into practice.
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A Dialectical Reframing of the Mediation Process
The Deep Structure of Reality in Mediation
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agreement alternative dispute resolution analysis approach arbitration bargaining behavior clients Co-mediator Cobb coherence communication perspective concerns conflict narratives construction contradictions critical cultural developmental dialectical Dingwall discourse discussion dispute resolution divorce mediation Donohue example Excerpt expressivist fair family therapy focus Folger framework framing goals identify ideology implications individual Individualist influence initial interac interaction interests intergroup interpersonal interpretations involved issues Jane justice Karambayya Kolb managerial third parties means medi mediation practice mediation process mediation session mediator's ment moral negotiation orientation to conflict outcomes participants patterns peer mediation programs police poststructural power distance practitioners problem problem-solving orientation profes Pruitt reframing relational relationship resolve response Rifkin settlement Shailor Sheppard Silbey situation social reality solution solving specific stories strategies structure studies suggests talk tensions theory third-party intervention third-party roles tion tive transformative orientation uncertainty avoidance understanding University of Denver view of conflict