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Degree of diffusion in the Member States
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administrative ALCOBENDAS TIRADO applications AUDIER banking and insurance Bevan Bref bureautique CEDEFOP centralized CEREQ Chapter clerks clients computerization computers context countries data capture data processing diffusion documents economic emplois de bureau English study enterprises equipped European European Communities evolution executive staff experience factors female employment field firms Formation Emploi France Gensior hardware human resource management impact Industrial Training Authority information processing information technology innovation Irish Management Institute Italy know-how Koch l'emploi large number Manchester Business School Mandon mass data Micro-electronics NITs nouvelles technologies Noyelle occupational activity occupational categories October l986 office activities Office automation office jobs operations options organization organizational Paris phase pools possible present procedures processing of figures qualified employees quest Rajan RANNOU role secretariat skills social special number specific Staff categories concerned studies tasks technical tertiaire tertiary tion travail typists United Kingdom vocational training women word processors workers