New office technology: human and organizational aspects
Provides insights into the nature & impact of office automation together with recommendations on how information technology can be used to create new office environments which aid work activities & improve the quality of work.
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Evaluating the real benefits
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activities adapt approach aspects autonomy basic capabilities Chapter clerks coding communications complex computer storage computer systems computer-based systems computerized consultant corporate/business costs create criteria database Decision Support Systems decisions dialogue economic effective efficiency electronic mail employees Enid Mumford ensure environment equipment ergonomics evaluations example factors flexibility formal functions goals groups guidelines handling hardware human and organizational impact implementation important increased individual industrial information technology innovation input interactions introduced involved job satisfaction keyboard levels machines messages methods Michel Crozier negotiations office systems office technology operations organization participation performance personal computing planning problems procedures productivity requirements response Rob Kling roles scientific management screen secretaries skills social specialists staff strategy stress structures systems design tasks technical design techniques technological change technology agreements teletext tion trade union traditional unions unit videotex viewdata word processors
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Management, Organisation, and Employment Strategy: New Directions in Theory ...
Tony J. Watson
No preview available - 1986