Nimble Documentation: The Practical Guide for World-class Organizations
A practical guide with a sense of humor, explaining how to streamline, produce, and manage documentation, from ISO 9001-compliant procedures and forms to employee handbooks and technical manuals. Covers traditional techniques as well as documentation practices for safety programs, continuous improvement projects, and self-directed work teams. Inclu
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analyst applications approval authority system audit backup Baldrige Award cancellation Chapter Checklist communication company's coordination cost criteria Cross-functional teams customers develop directive documents docu document number document storage documenta documentation COE documentation function documentation requirements documentation system Documented procedures draft e-mail electronic employee handbooks environmental evaluation example Figure files flowchart goals hard copy Hughes Hughes Aircraft Company implementation Implied documentation insourcing instructions internal Internal Revenue Service intranet ISO 9000 series litmus test maintain MAX1 Accounting Official meeting ment mentation metrics Nimble Documentation on-line system operating procedures organization's organizations outsourcing performance performance appraisal personnel Policies and Practices process map proofreading readers records retention responsibilities retrieval system revision self-directed teams shipper sources of need staff standard storage and retrieval streamlining team members Text Processor tion uploading user manuals Videotex word processing world-class zero-based documentation