No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers into Buyers

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John Wiley & Sons, Nov 29, 2011 - Business & Economics - 240 pages
Secrets of the trade from the master of retail selling and sales training

No Thanks, I'm Just Looking gives anyone the inside scoop on how to skyrocket their selling career with a system of easy-to-learn practical money-making steps. By saving countless hours of trial-and-error experience, readers will be able to focus on the things that really work. Considered to be retail guru Harry J. Friedman's personal collection of proven selling techniques, No Thanks, I'm Just Looking includes all the tips and humorous anecdotes that have made him retail's most sought-after consultant.

No Thanks, I'm Just Looking delivers the tricks of the trade from an international retail authority.

  • Author is the most heavily attended speaker on retail selling and operational management in the world
  • These groundbreaking high-performance training systems have been used by more than 500,000 retailers, from small independents to the likes of Neiman Marcus, Cartier, Billabong, La-Z-Boy and Godiva, to routinely deliver more sales
  • Friedman created the number one retail sales and management system used by more retailers than any other system of its kind in the world

Get proven techniques that will increase sales and elevate your staff to a high-performance sales team.


What people are saying - Write a review

User Review - Flag as inappropriate

Unless you haven't a clue about selling this book is not about to make your sales skyrocket

User Review - Flag as inappropriate

No thanks, I'm just looking is a fantastic sales management training book. Concise, straight forward, easy to understand principles of sales and management. I love the book and refer to it regularly. Show time!


Getting Your Act Together before You Take It to
Opening the Sale
The Demonstration
The Trial Close Otherwise Known as the Assumptive
Handling Objections
Closing the Sale
Basic Closing Techniques
Confirmations and Invitations
Final Thoughts
About the Author

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About the author (2011)

HARRY J. FRIEDMAN, founder and CEO of The Friedman Group, is an inter??national retail authority, consultant, and the most heavily attended speaker on retail sellingand operational management in the world today. More than 500,000 retailers have used his groundbreaking high-performance sales andmanagement training systems, includingNeiman Marcus, Cartier, Hallmark, La-Z-Boy,Billabong, and Godiva. One of retail's true thought leaders, his vision and unique ability to see what's right and wrong on a retail floor—and how to fix it—have made him a sometimes controversial but always passionate friend to the world of retail. You just can't get enoughof Harry!

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