Of Wooden Tops and Mice

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WestBow Press, 2012 - Biography & Autobiography - 342 pages
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Ever dreamed of a newly fitted kitchen or bathroom, then bought one, only for it to turn into a nightmare?
This book tells the real story of what it's like to work behind the scenes of a home-improvement company. The mismanagement and incompetence, the failings, and the politics, as well as the customers that the consumer programs chose to ignore, recited as a human story by a man who, for nearly thirty years, was left to sort it all out.
 

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About the author (2012)

Steve Beattie was born in Watford, England, in 1964. He is an only child. His mother was an administrator and his father a draughtsman. He was trained as a junior kitchen planner then progressed through the ranks, holding key positions at a number of blue-chip home-improvement companies to become a well-respected industry professional.

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