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Introduction to Office Information
Careers in Office Systems
Organizational and Systems Concepts
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activities administrative support alternative applications software area networks benefits career changes chapter components Computerworld corporate cost created database Decision Assistant desktop publishing devices disk document management effective electronic mail end users end-user end-user computing equipment evaluation example Figure functions goals graphical user interface graphics groupware hardware and software human factors identify images implementation improve individuals information resources information systems input installations integrated involves laser laser printers mainframe mainframe computer Memo Pad ment office automation office systems office technology office workers operating system optical organization organization's organizational output packages paper performance personal computers personnel platform printers printing procedures processor professional programs puters records responsibility retrieval screen selection skills spreadsheet staff storage stored strategic plan support employees tasks telecommunications telephone tems tion transmission user interface vendors word processing workflow workstations