Office automation: a social and organizational perspective
John Wiley & Sons Australia, Limited, Jan 1, 1986 - Business & Economics - 327 pages
Using a behaviorial rather than technical approach, discusses the social and organizational nature of information processing systems in the office. Evaluates models and methodologies of office automation in detail. Discusses forms of technology, present and future, and gives a detailed analysis of office activities, semantics, and modelling.
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Justification and Rationale for a Social Theoretic
A Background to Office Automation
Understanding the Office
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1ffice action adopted alternative Antipositivism approach appropriate aspects behaviour bounded rationality Chapter Checkland cognitive style communication computer-based conception Conrath consequences consequentialist considerable criteria decision defined discussed effects electronic environment evaluation example Figure formal framework goals hermeneutic Hirschheim human identified impact implementation improve individual information technology interaction interpretivism interpretivist involved job satisfaction knowledge Mintzberg Mumford nature North-Holland noted notion objectives office activities office automation office functions Office Information Systems office model office systems office technology office workers operations optimist organization organizational organizational theory Panko paradigm participation particular perceived performed pessimist petri nets pilot system pluralist possible prediction predictor groups problem procedures productivity rational result role sociotechnical systems solution specific stage Step strategies structure systems analysis systems design systems development systems thinking tasks technical theory tion types understanding various word processing