Office of Personnel Management: Improvements Needed to Ensure Successful Retirement Systems Modernization
DIANE Publishing, May 1, 2008 - 64 pages
Through its Retirement Systems Modernization (RSM) program, the Office of Personnel Mgmt. (OPM) is modernizing the paper intensive processes & antiquated information systems it uses to support the retirement of civilian fed. employees. RSM is intended to deploy new or modified systems beginning in Feb. 2008 to improve the efficiency & effectiveness of the agency┐s retirement program. This report: (1) determines whether OPM is effectively managing the RSM program to ensure that system components perform as intended; & (2) evaluates the risks, cost, & progress of the RSM program. To meet these objectives, the author analyzed program documentation against relevant plans, policies, & practices. Includes recommendations. Charts & tables.
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agency reported agency’s backlog benefits technology solution civilian federal employees Committee on Appropriations components will perform concurrent testing DBTS Defect Management defined benefits technology earned value management ensured that system established a risk evaluated expects RSM faces increased risk Financial Services Government high priority defects increment independent verification integrated baseline review interfaces IV&V legacy systems Management Improvements million number of defects Objective 1 Defect Objective 1 Test Office of Personnel OPM has established OPM reported percent perform as intended performance measurement baseline performance targets Personnel Management program goals program management program performance program progress reliable cost estimate resolved prior retirement processing Retirement Systems Modernization Richard Durbin risk management process RSM life-cycle cost RSM progress Sam Brownback Scope and Methodology Senate Background RSM Subcommittee on Financial system components perform system tests Test Schedule U.S. Senate Background U.S. Senate Objective urgent and high user acceptance tests verification and validation