Offshore Development and Technical Support
Global Development Consulting, Inc., Mar 1, 2004 - Business & Economics - 124 pages
Many companies are saving billions of dollars each year through offshoring. Others have been less successful, sinking unexpected resources and funds into an initiative that may or may not succeed. Although the benefits of offshoring are easy to conceptually understand, actual execution of offshore development projects is fraught with significant risks. Many companies think it is a simple matter of picking a few low level jobs and tossing over the wall to an overseas partner. Nothing could be further from the truth. And this book reveals the whole truth about offshore development. To be successful, companies must approach offshoring as a strategic initiative. It takes planning, a long term orientation, understanding and addressing issues across companies, time zones and cultures. This book presents the benefits of offshoring as well as the associated risks with proven best practices to effectively manage those risks. Our purpose in writing this book is to neither promote offshoring nor petition against it, but to share lessons learned on this timely and controversial topic. This book will guide you safely, step by practical step, through the sometimes mysterious waters of offshore development. Packed with real-world case studies and hard-earned experience, this book is the only handbook of offshore development you'll need to be successful. Whether you are just starting out or have been engaged in offshore development for some time, you will benefit from the information provided in these pages.
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able addition advantage Agile approach best practices Build-Operate-Transfer Business Process Outsourcing challenge China communication company's consider contact center context cost reduction create culture cycle deal development projects effective effort employees engineering environment Establish example facility global goals going offshore headquarters high context cultures identify impact implementation increase India infrastructure intellectual property investment issues Jack Welch joint venture knowledge leveraging offshore resources multi-level marketing offshore companies offshore development offshore location offshore operation offshore organization offshore partner offshore program offshore team Organizational Outsourcing overseas ownership personnel potential product development project management provides ramp reduced remote risks Six Sigma skills software development specific staffing startup strategic alliances strategy talent pool Tandem Computers team members technical support technology transfer tier tions turnover types of projects U.S. company understand vendor voice over IP Webex Wipro