One-on-one: Where the Real Work in Teamwork Gets Done

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Dartnell Corporation, Jan 1, 1995 - Industrial relations - 171 pages
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One-on-One: Where the Real Work in Teamwork Gets Done offers practical, hands-on lessons in the critical process of being a team. The second volume of the acclaimed "High-Performance Teams Series," One-on-One shows you how to identify the real problem your team needs to solve; master the secrets of joint problem solving; avoid unfulfilled expectations, undelivered team messages, and other communication problems; handle a Sherman tank, a sniper, and other "problem" team members; create an open, accepting work environment; and invent solutions marked by verve and imagination.
Plus, you'll get Profiles of high-performance teams... Quizzes that measure your strengths and pinpoint areas that need improvement... What Would You Do? features that challenge you to generate solutions to team problems... and dozens of Quick Tips that you can put into action immediately.

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Contents

Problemsolving skills for teams
3
Motivating to the max
19
Conflict resolution
33
Nosweat stress relief
49
Tips for Team Leaders
63
Building ties that bind
83
Keeping team peace
99
Teamwork Outside the Team
115
Teaming up with other teams
135
Delivering highperformance
153
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