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CHAPTER TWO LITERATURE REVIEW
CHAPTER THREE METHODOLOGY
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A&I titles APAIS At-Terminal Phase AUSINET Australian academic libraries average number Avondale College BIOSIS CAE libraries cancelled charging policies classes of library CM CM CM College cost recovery CSIRONET databases DIALOG direct costs duration ELHILL end user February l982 frequency distributions higher degree students information retrieval services internal users level of interaction libraries offering online libraries ranking library staff mean and median median number median scores median values MEDLINE mode of interaction Number of CAEs number of citations number of libraries number of online number of searches number of terminals offering online services online information retrieval online search intermediaries online systems ORBIT overall parameters patrons performed per month Post-Terminal Phase Pre-Terminal Phase printed A&I services Printed counterpart PSYCINFO Queensland Question questionnaire respectively respondents search activities search request search specialists searches per month SI-EU interaction South Wales Table total search university libraries