Operations Management: Quality and Competitiveness in a Global Environment
Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business.
Russell and Taylor recognize that many students struggle with the quantitative material in their Operations Management course. That's why their text offers extensive collection of exercises and solved problems, along with outstanding problem-solving support, including eGrade Plus. eGrade Plus links problems from the book to relevant sections in an online version of the text, and provides opportunities for practice and a quantitative survival guide.
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Designing A Productive System
Operating the Productive System
54 other sections not shown
activity analysis assembly line average capacity cell Chapter company's competitive components control chart cost customer orders decision defective delivery demand determine develop distribution centers employees equipment example Exhibit exponential smoothing exponentially distributed facility factors Figure forecast formula Gantt chart global improvement increase industry input Internet kaizen kanban labor layout lean production linear programming load machine manufacturing material ment Microsoft Project minutes monitor months operations management optimal output packages performance period plant Poisson distributed problems product or service production plan production process purchase quality management reduce requirements result sample schedule shown simulation six sigma solution specifications standard statistical process control strategy suppliers supply chain management techniques tion tomer transportation trucks units variable waiting line week workers