Operations and supply chain management
McGraw-Hill Irwin, Mar 9, 2010 - Business & Economics - 793 pages
Operations and Supply Chain Management, as the title indicates, provides increased emphasis on supply chain management in the 13th Edition. The 13th Edition continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.
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9A PROCESS CAPABILITY AND SPC 306
Designing Service Products
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activities altemative analysis assembly line Assume average beneﬁts bottleneck calculated capacity cell chapter chart components cost cycle decision deﬁned demand Ecodesign efﬁcient employees equipment example Exhibit expected exponential smoothing facility factor ﬁnal ﬁnd ﬁnished ﬁrm ﬁrst ﬁve ﬂow forecast Goldratt IKEA improvement inventory investment kanban labor layout manufacturing material material requirements planning McDonald’s measure minutes operations and supply output patients percent performance period planning plant poka-yoke present value problem proﬁt purchase retum safety stock sampling schedule setup signiﬁcant simulation Six Sigma slot machine solution speciﬁc spreadsheet standard deviation Step strategy suppliers supply chain supply chain management task tion value stream mapping variability waiting week work-in-process workcenter workers workstation