Operations Management: Decision Making in the Operations Function, Volume 1
An ideal text for junior, senior and graduate courses in operations management or industrial engineering, this text takes a decision-making approach to operations management and includes realistic case studies and industry examples throughout. It is one of the best-selling texts in operations management. This third edition is completely up-to-date.
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PART ONE INTRODUCTION
PART TWO QUALITY MANAGEMENT AND CONTROL
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activity aggregate planning analysis approach assembly line average basis Benihana calculations capacity chapter competitive control chart control system cost delivery demand described developed employees engineering evaluated example exponential distribution exponential smoothing facilities factors firm flow flowchart forecast function Gantt chart Harvard Business Review Hewlett-Packard improvement industry inputs inventory control system Japanese job enrichment Kanban labor layout linear programming loading machine manufacturing master schedule materials matrix measure ment method MRP system needed new-product operations management operations strategy output percent performance Photo Source plant problem profit quality control reduce result safety stock sample selection service level setup shown in Figure simplex method simulation solution specifications standard suppliers Table tion units variables warehouse week work-force workers zero defects