Text is cross-functional and shows relevance of the concepts for other business functions: marketing, accounting, management, human resources, information systems, etc.
* Apply concepts of operations management to real-world situations.
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Introduction to Operations Management
Plan of This Book
OM ACROSS THE ORGANIZATION
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activities aggregate plan average number bullwhip effect business strategy calculate capacity planning Chapter company's competitive priorities compute consider control chart control limits customer service cycle decision tree decisions delivery demand develop efficiency employees environmental scanning evaluate example exponential smoothing facility factors Figure flexibility forecast function holding cost identify improvement input inventory kanban labor LINKS TO PRACTICE machine manufacturing materials mean measure ment method operations management order quantity organization output p-charts packages performance period process layout product design product layouts Projected available quality control replenishment order retail sample schedule setup specific standard statistical process control statistical quality control Step suppliers supply chain management Table tasks tion tomer total cost total quality management trend units variable cost warehouse weeks workers workforce workstation