Operations Management: Strategy and Analysis
Now in its Fifth Edition, this authoritative book balances presentation of corporate strategy and analytical tools by presenting decision-making within the context of a firm's competitive priorities. A cross-functional perspective is new, demonstrating how operations are linked to other functional areas. The comprehensive coverage includes sections on strategic choices, process, quality, capacity, location and layout, and operating decisions. Two new chapters address supply-chain management and the management of technology, both very timely topics in production and operations management today. Extensive real-world examples demonstrate how manufacturing and service organizations meet operations challenges.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Other editions - View all
activity analysis automated average backorders calculate capacity Chaparral chapter chart competitive priorities components constraints control charts cycle decision defective delivery demand determine develop distribution employees equipment estimate example exponential smoothing facility factors firm firm's flexible flow flow strategy forecast function improve increase inputs keyword 0M5 labor layout line flow linear programming machine manufacturing mass customization material requirements plan materials ment method needed operations management output overtime p-chart package payoff percent performance period plant problem process capability index product or service protection interval purchased reduce requirements retail safety stock sample scheduled receipts setup Solution standard statistical process control suppliers supply chain tion Total Quality Management units utilization variable Visit http://hepg.aw.com waiting line week work-force workers workstations