Operations Management: Concepts in Manufacturing and Services

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South-Western College Pub., 1998 - Business & Economics - 946 pages
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This text focuses on the major themes currently shaping the field of operations management: (1) international operations, (2) service operations, (3) quality and continuous improvement, (4) strategy, (5) use of computers and other technologies in OM, and (6) environmental issues.

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Contents

Strategic Operations Management
3
Operations Management in Practice 1
13
The History of Operations Management
21
Copyright

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