Operations Management

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Pearson/Prentice Hall, 2004 - Production management - 597 pages
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A text/CD-ROM introduction to operations management, organized around 10 critical decisions in practice. Part I introduces concepts, and Part II describes designing operations. Part III describes managing operations in terms of performance, and Part IV outlines analytical techniques for decision making. Pedagogical features include margin notes, worked examples, critical thinking exercises, and database application problems. Also includes 46 case studies, global company profiles, boxed readings from newspapers, and video cases. The CD-ROM contains slides of main points, quizes, and simulation software. Annotation copyrighted by Book News, Inc., Portland, OR

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Contents

Operations Strategy in a Global
21
Achieving Competitive Advantage Through
29
Operations Strategy in a Global
42
Copyright

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