Operations, strategy, and technology: pursuing the competitive edge
Hayes is a founder of the Operations Strategy field, and all four authors are on the Harvard Business School faculty. In Operations, Strategy, and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic, Restoring Our Competitive Edge--Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization, and describes how a company's operating and technological resources can be applied to create a sustainable competitive advantage in today's "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."
What people are saying - Write a review
We haven't found any reviews in the usual places.
able achieve activities adopt and/or approach assets attempt become bullwhip effect capital cash flow changes Chapter companies company's competitive advantage competitive strategy competitors complex coordination corporate cost create Crown Equipment Corporation customers decisions demand described discussed diseconomies of scale economies of scale effective engineering equipment example experience facilities factors firm firm's flexibility focus focused function impact implement important improvement increase incremental industry innovation Intel Internet inventory investment Japanese Kmart lean manufacturing lean production learning major manufacturing ment Moreover needs operating capabilities operating system operations managers operations organization operations strategy organizational outsourcing percent performance plant policies problems process development process technology product development product or service project team reduce result senior managers skills Southwest Airlines specific standards success suppliers tend tion top management units vertical integration vertical network Wal-Mart XXXXXX XXXXXX