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Understanding Your Listeners 45 C
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action American angel dust answer appear arguments attention attitude audience analysis audience's behavior believe chapter clarify communication situation compact discs conclusion core statement credibility culture deal delivery discussion distractions effective effective listening empathy employ evidence examine example experience extemporaneous eye contact factors fallacy fallacy of division feedback feel gestures hear humor ideas illustration important inductive order influence instances interest interview John loves Mary language listener's listeners look main points manuscript material means motivated movement munication nonverbal note cards occasion offer organization outline pattern person persuasive speech phrases practice preparation present problem public speaking questions quotation remember response Robert DeNiro role small-group communication someone speaker specific purpose stage fright statistics student suggest talk television tell topic understand verbal visual aids vocal vocal folds voice words